Printer Spooler won’t stay running

I had a computer at work that was running Windows XP SP3 and it got infected with a fake AV product. I ran MalwareBytes on the computer and cleaned up the infection. I thought everything was working until the person tried to print. They got a message that said:

“Before you can perform printer-related tasks such as page setup or printer a document, you need to install a printer. Do you want to install a printer now?”…

Exchange 2007 – Message stuck in submission queue

Exchange LogoUp until today at work we didn’t have any size limits set for our email. I know this is unheard of now a days, but we couldn’t get them approved. We didn’t run into a lot of problems, but would have someone try and send really large attachments once or twice a year which would slow things down for awhile. Today; however, that changed. We had a user try to send an email that had 1.6GB worth of attachments. So once we got Exchange back up and running limits were put into affect.…

Windows Server – Redirecting new accounts

Windows LogoAt work we have our AD set up so that when we add a new computer to the domain the computer account gets redirected to an OU that we created instead of the default location of “Computers”. I’ve wondered how that was done for some time, but never took a minute to search. So today I was setting up a lab environment and decided to look into redirecting new computer accounts. What I found out was it is really easy to do. All you do is run one command from a command prompt on our Domain Controller and your done.…

Cisco Unity 7 – Can’t import AD user

Cisco LogoWe had an issue where a new Active Directory user couldn’t be imported into Cisco Unity to get voicemail. I did a search and found a post that talked about a similar issue with an older version of Unity, but I thought I would give it a try.

It said to look at the properties of the AD object. So I opened ADUC, went to the properties of the account and looked at the Attribute Editor tab (you need to have Advanced Features check on the View menu). Then I looked at the properties that started with “ciscoEcsbu…”. There are 12 of these properties. Some had a value of “<not set>” while others had information in them. I edited the properties that had values and cleared whatever was there. I then had our Unity Admin try to import the AD account again. This time everything worked as expected.…

Exchange 2007 – Renew Self-signed Certificate

Exchange LogoI was looking in Event Viewer on our Exchange 2007 server. I noticed the following entries in the Application Log.

Event ID: 12014
Source: MSExchangeTransport
Description:
Microsoft Exchange could not find a certificate that contains the domain name ourserver.domain.local in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector From PureMessage with a FQDN parameter of ourserver.domain.local. If the connector’s FQDN is not specified, the computer’s FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.…

Outlook – Delegates

Outlook LogoWe have a lot of users that have been delegated access to other accounts. For the most part this doesn’t cause a problem, but problems do come up on occasion. The biggest problem is when someone who had been granted delegate permissions on another account leaves. We generally remove the account, but what happens to the delegates in Outlook when you do that? Well when you look at the delegates tab you see the person’s name who left with “(Not Found)” after it.…

Cisco VPN – Error 442

Cisco LogoHad a user that was trying to connect to VPN using a new home computer. They installed the Cisco IPSEC VPN Client and would receive following error when they tried to connect:

I’ve had issues with the IPSEC client in the past and had the user try the Cisco AnyConnect Client. That also failed with an error message about the virtual adapter.

I had the person bring in the computer in question and I uninstalled both VPN clients, removed some directories that were left behind, and removed some registry entries. I then rebooted the pc. I installed the IPSEC client again and got the same error message.…