• Outlook 2013 – Stuck on Loading profile

    Had a problem with Outlook on a particular model of computer today.  Whenever you tried to launch Outlook 2013 it would get to the point where it said it was “Loading Profile”, but it wouldn’t go past that point.  Did a quick search and came across an article that talked about disabling Hardware Acceleration.  Here…

  • Outlook – Can’t open link when clicked

    The other day I started having problems opening links that were emailed to me. I would get the message in Outlook and then click the link, but would get a message saying: This operation has been cancelled due to restrictions in effect on your computer. The solution was to run the following commands from an…

  • Outlook – Delegates

    We have a lot of users that have been delegated access to other accounts. For the most part this doesn’t cause a problem, but problems do come up on occasion. The biggest problem is when someone who had been granted delegate permissions on another account leaves. We generally remove the account, but what happens to…

  • Outlook – Can’t Create File…

    I got a call from a user yesterday that said everytime they tried to play the voicemail.wav (Cisco Unity Voicemail file) file that is attached to an Outlook message they would get the following message: “Can’t create file: VoiceMessage.wav. Right-click on the folder you want to create the file in, and then click Properties on…