• Windows Installer in Safe Mode

    So I got a new laptop at work the other day. Just like any computer that I get I do a complete wipe and reload from the OS up just because I don’t like all the extra stuff that comes preloaded. So I grab my Windows 7 x64 with SP1 disc and do the install.…

  • Allow access to certain websites using IE

    At work, we have a few computers that sit in the open that needed to be used to access our website. Here are the steps we followed to lock Internet Explorer down to only our web site. Go to Control Panel (Click Start, Control Panel) Open Internet Options by double-clicking on it Click the Connections…

  • Printer Spooler won’t stay running

    I had a computer at work that was running Windows XP SP3 and it got infected with a fake AV product. I ran MalwareBytes on the computer and cleaned up the infection. I thought everything was working until the person tried to print. They got a message that said: “Before you can perform printer-related tasks…

  • Exchange 2007 – Message stuck in submission queue

    Up until today at work we didn’t have any size limits set for our email. I know this is unheard of now a days, but we couldn’t get them approved. We didn’t run into a lot of problems, but would have someone try and send really large attachments once or twice a year which would…

  • Windows 7 and Server 2008 R2 SP1

    On February 16th, Service Pack 1 for Windows 7 and Windows Server 2008 R2 was released to TechNet and MSDN subscribers. I took some time this morning to download and install it on my laptop. Unlike in the past this service pack doesn’t add a lot of new features to the operating systems. It is…

  • Windows Server – Redirecting new accounts

    At work we have our AD set up so that when we add a new computer to the domain the computer account gets redirected to an OU that we created instead of the default location of “Computers”. I’ve wondered how that was done for some time, but never took a minute to search. So today…

  • Exchange 2007 – Renew Self-signed Certificate

    I was looking in Event Viewer on our Exchange 2007 server. I noticed the following entries in the Application Log. Event ID: 12014 Source: MSExchangeTransport Description: Microsoft Exchange could not find a certificate that contains the domain name ourserver.domain.local in the personal store on the local computer. Therefore, it is unable to support the STARTTLS…

  • Outlook – Delegates

    We have a lot of users that have been delegated access to other accounts. For the most part this doesn’t cause a problem, but problems do come up on occasion. The biggest problem is when someone who had been granted delegate permissions on another account leaves. We generally remove the account, but what happens to…

  • Outlook – Can’t Create File…

    I got a call from a user yesterday that said everytime they tried to play the voicemail.wav (Cisco Unity Voicemail file) file that is attached to an Outlook message they would get the following message: “Can’t create file: VoiceMessage.wav. Right-click on the folder you want to create the file in, and then click Properties on…

  • Enable 8.3 names on Server 2008 R2

    I was trying to install McAfee ePolicy Orchestrator 4.5 on a Windows Server 2008 R2 box and got the follwoing error message: “The 8.3 naming convention is required for installation. Click “OK” to cancel this installation and enable the 8.3 naming convention before proceeding.” I didn’t realize that with Windows Server 2008 R2 disabled the…