Outlook – Can’t Create File…

Outlook LogoI got a call from a user yesterday that said everytime they tried to play the voicemail.wav (Cisco Unity Voicemail file) file that is attached to an Outlook message they would get the following message:

“Can’t create file: VoiceMessage.wav. Right-click on the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.”…

Websense Filtering on BlackBerry

Blackberry LogoWe use Websense to filter Internet traffic here at work. We also maintain a BlackBerry Enterprise Server. It was recently brought to our attention that some people that were allowed to access Facebook or Twitter could do this on their desktops, but could not access the sites on their BlackBerry’s.

The reason for that is the BlackBerry’s communicate with the BES server for Internet sites. If the BES server is unable to access a website then the BlackBerry handheld will be stopped as well.…

Got a Droid X

Last week I finally got my Droid X! This is my first Android based phone and I have to say I’m loving it. I’ve used a few BlackBerries and a couple of Windows Mobile phones in the past, but nothing that had the power and options that this Droid X has. I’m still going through and finding the apps that I want, but I think this will be a great tool.…

Enable 8.3 names on Server 2008 R2

I was trying to install McAfee ePolicy Orchestrator 4.5 on a Windows Server 2008 R2 box and got the follwoing error message:

“The 8.3 naming convention is required for installation. Click “OK” to cancel this installation and enable the 8.3 naming convention before proceeding.”

I didn’t realize that with Windows Server 2008 R2 disabled the 8.3 file name convention (this may have been done in earlier versions as well, but didn’t check that out). You can enable the 8.3 naming convetion by doing the following:…

Create a Distribution Group

Exchange LogoI should start by expanding the title a bit. This isn’t just about how to create a Distribution Group in Exchange 2007. It goes one setp further and explains how to set permissions on that Distribution Group so that more than one user can edit the group membership. Doing this allows a few end users (non-domain admins) the ability to mangae group memberhip without having to have a Domain Admin/Exchange Admin make the changes.…

WordPerfect 11 – Slow when opening files

We have had issues with WordPerfect being slow when opening files in the past. It was usually because a printer was offline. However, this time around the same problem was happening. The user could hit the Open button on the toolbar and could navigate to one folder, but when they tried to navigate into a…

ie4uinit.exe – Entry Point Not Found

I was doing a clean install of Windows XP with SP3 on a computer. Everthing went well during the install. I then installed and updated my anti-virus software. After that I connected the pc to the Internet and downloaded all of the Windows Updates.

After the updates were installed and I rebooted the pc I got the following error message:

Title box: ie4uinit.exe – Entry Point Not Found…

Unable to access OWA

I had a user call a while back and say they were unable to login to OWA. They could get to the login screen, and would type their username and password, but when they clicked login they would get the following error:

“A problem occurred while trying to use your mailbox. Please contact technical support for your organization.”

If they clicked the Show Details button, this is what was displayed:…

iOS 4 upgrade – Slow Exchange sync

We haven’t run into this problem yet, but I don’t know how many of our users have iPhones and sync with Exchange. This will just be nice to have listed.

Symptoms

Immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly.…

Sophos PureMessage for Exchange 3.1.0 Install

Yesterday and today I worked on getting a new server setup running Sophos PureMessage 3.1.0. We have used PureMessage for several years and have had pretty good luck with it when it comes to blocking spam. The interface hasn’t changed much since the last upgrade.

We run PureMessage on a seperate box and don’t run it on our Exchnage server. This way it helps keep the spam load isolated and doesn’t hurt performance on our Exchange server.…